1. | Jun 3, 2012

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2. | Jun 1, 2012

Mark:Thanks, as always, for hoisntg this conversation, and great to see Nestor join in. Nestor and I (and a few others!) completed a great 3 day mapping exercise on the 30th, and when I spotted your post the next day (great timing!), I forwarded it to the team. You captured their experience well! This is the second step in their lean deployment (we did some introductory work recently) and it meant a great deal to them to see that their experience is shared beyond the walls of their business. The magic of yokoten.You didn't dwell on the power of envisioning the ideal future state together and building the work plan for the period ahead. Too often I hear about mapping exercises that stop at current state and I feel (get mad?) that the facilitator has really let people down. We have our aha moments mapping the current state, watching the value stream together, but it gets really exciting when we see what the new normal can be, and map the path to get there. Regards from Bogote1!