1. | Aug 11, 2013

Yuck ! What you describe from Hershey Lodge is NOT a grllied cheese. It's an Apple Brie Sourdough sandwich.A grllied Cheese sandwich is what it is. People should feel free to eat any grllied sandwich they want but don't call it a Grilled Cheese in the historical sense.Would you take some chopped steak then add Cheddar or Brie, asparagus, red peppers and Oregano then call it a Philly Cheesesteak ? No you'd call it a Veggie Steak sandwich or something else. But you can't take a classic sandwich, switch all the ingredients and then sill call it that classic name !

2. | Jul 31, 2013

I want to start with the statement that I am bisead based on my current career path, but I am wary of stereotyping consultants. I have seen consultants that were used as a tool of management to tell the company that the boss is right, however, in my current position, I see a big problem coming from the lack of management and staff to support the changes that consultants are trying to lead (lead, not force). It often seems almost like sabotage along the thought lines of if they (consultants) can make the process better in a short time, and I couldn't in 10 years, they're going to make me look bad. Consultants, just like any software package, new machine, or process, should be installed with a specific focus in mind before they are ever used/hired. With that specific focus it will make the results much easier to evaluate, did the new purchase meet the desired result? if not, PDCA again.

3. | Jun 12, 2013

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4. | Jun 12, 2013

Another situation with qiuotesns that also needs to be guarded against is asking qiuotesns only until we get the answer we want. This type of manipulation can be done without being overly suggestive in how the question is asked. At the moment, the associates will feel like the idea is theirs, but ownership will be lost in the long run as associates realize they were manipulated through the questioning.Also, it is important to continue asking qiuotesns even if the associate's answer is correct. That allows them to think deeper and to understand the Whys behind their answer not just the Whats . However, if a leader is known to be manipulative in their questioning as above, they will become suspicious of the qiuotesns and the learning opportunities are lost.