1. | May 18, 2013

Another situation with quositens that also needs to be guarded against is asking quositens only until we get the answer we want. This type of manipulation can be done without being overly suggestive in how the question is asked. At the moment, the associates will feel like the idea is theirs, but ownership will be lost in the long run as associates realize they were manipulated through the questioning.Also, it is important to continue asking quositens even if the associate's answer is correct. That allows them to think deeper and to understand the Whys behind their answer not just the Whats . However, if a leader is known to be manipulative in their questioning as above, they will become suspicious of the quositens and the learning opportunities are lost.

2. | May 2, 2013

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